If you want to change your PIN, but still remember it, please do the following:

  1. Login to CoinDeck
  2. Select ‘Settings’ from the footer menu
  3. Select ‘Security’ from the Settings menu, then choose ‘Change PIN’
  4. Enter your current PIN, your new PIN, then confirm the new PIN

If you have two-factor identification enabled, you will then be prompted to confirm the change using Google Authenticator.

  1. Using the Google Authenticator app, scan the QR code on the right of your screen. (Click the + button, then the camera button to capture the code.)
  2. The app will generate a 6-digit code. Enter it into the required field in your CoinDeck account.
  3. Click ‘Save’. 

If you forgot your PIN, please contact us.