Buying Bitcoin and Litecoin

How can I buy Bitcoin (and Litecoin) on CoinDeck?
First, open a CoinDeck account. Once verified, CoinDeck clients can purchase Bitcoin (and Litecoin) instantly via credit card or bank transfer. From your wa...
Thu, 19 Mar, 2020 at 2:11 PM
What documents are required to buy cryptocurrency?
While new clients need only provide an email address to send, receive, store, or make crypto to crypto exchanges, buying cryptocurrency with fiat requires f...
Sun, 22 Mar, 2020 at 3:26 PM
Is there a monthly or per-transaction limit for cryptocurrency purchases?
CoinDeck determines transaction limits on a case by case basis based on the risk profile of each individual user.  Your transaction limit will be displayed...
Sun, 22 Mar, 2020 at 3:27 PM
What payment methods do you offer?
We accept payment by credit card or bank transfer.  The credit cards we accept are Visa debit and credit, Visa Electron, MasterCard, and Maestro. Bank tra...
Sun, 22 Mar, 2020 at 3:30 PM
Which countries are supported for buying cryptocurrency?
CoinDeck is available in most countries throughout the world.  Here is a list of the countries where, due to national laws, we do not offer cryptocurrency ...
Wed, 20 May, 2020 at 3:06 PM
My credit card was declined. Why?
There are several reasons a credit card transaction can be declined. Most are due to errors when entering the information. For this reason, if your card is ...
Sun, 22 Mar, 2020 at 3:32 PM
Why is my transaction still labelled “pending”?
CoinDeck manually reviews all cryptocurrency transactions. For this reason, it can take up to 48 hours to finalize a transaction. As soon as your transactio...
Sun, 22 Mar, 2020 at 3:33 PM
My order was cancelled. Why do I still see a charge on my credit card or bank account statement?
issuer processes the change. When charges are initiated the pre-authorization may appear immediately even though the charge hasn’t gone through. In such cas...
Sun, 22 Mar, 2020 at 3:34 PM
Why was my order cancelled?
If CoinDeck cancels an order it is likely because appropriate verification documentation was not provided.  As a virtual currency exchange, we are held to ...
Sun, 22 Mar, 2020 at 3:35 PM
Can I cancel or get a refund on a cryptocurrency purchase?
All cryptocurrency transfers, whether completed or pending, are final. After you initiate a transaction, your purchase is non-refundable and cannot be alter...
Sun, 22 Mar, 2020 at 3:36 PM