Security

What are the guidelines for account passwords?
CoinDeck account passwords must be at least 8 characters and contain at least: 1 uppercase letter  1 lowercase letter 1 number One special character (s...
Tue, 24 Mar, 2020 at 11:12 AM
How do I change my password?
Click login then click the ‘forgot password’ link Enter the email registered with your CoinDeck account Check your email and follow the instructions we s...
Tue, 24 Mar, 2020 at 11:12 AM
How do I change my PIN?
If you want to change your PIN, but still remember it, please do the following: Login to CoinDeck Select ‘Settings’ from the footer menu Select ‘Securit...
Tue, 24 Mar, 2020 at 11:13 AM
What is Login Guard and how does it work?
CoinDeck uses Login Guard as a security measure to protect your account details. In the event of any unusual activity in your account, Login Guard notifies ...
Tue, 24 Mar, 2020 at 11:14 AM
What is two-factor authentication and how do I enable it?
Two-factor authentication (AKA 2FA) is an additional security layer used when signing into your account. Most online accounts require a user name and passwo...
Tue, 24 Mar, 2020 at 11:15 AM
Is my cryptocurrency secure with CoinDeck?
Yes, absolutely.  Roughly 97% of user funds are secured in cold storage (meaning on servers than never access the internet or any other network). The remai...
Tue, 24 Mar, 2020 at 11:16 AM